Are all products authentic?
Yes — we guarantee 100% authenticity. All products are sourced directly from Thailand.
How long does international shipping take?
Shipping typically takes 6–10 business days, depending on the destination country.
What payment methods do you accept?
We accept credit cards any currency.
How is shipping calculated? Do you offer free shipping?
Free shipping is available on all orders.
Do prices include import taxes or customs duties?
No — prices do not include import taxes. Customers are responsible for any import duties or taxes required by their local customs office.
Can I return or exchange an item?
If your item arrives damaged due to shipping, you may request a return or exchange. Clear proof of shipping-related damage is required
How can I track my order?
Tracking information will be provided within approximately 3 business days after your order is placed.