Shipping Policy

Well & Co, we aim to provide a smooth and reliable shipping experience for all customers worldwide.

Processing Time: Orders will be processed and shipped within 5 business days. A tracking number will be uploaded once the shipment has been dispatched.

Shipping Method: We will choose the most suitable shipping method based on your destination country.

Estimated Delivery Time: Delivery typically takes 6–10 business days, depending on your location. In some cases, it may take longer due to local customs or carrier delays.

Customs & Import Duties: Please note that import taxes or customs duties are not included in the shipping cost. These charges, if any, are the responsibility of the recipient.

Unaccepted Deliveries: If a shipment is refused by the customer or not accepted upon delivery, we will not be responsible for refunds or reshipments under any circumstances.

Damaged Items: If your item arrives damaged, please send us photo evidence to contact us so we can investigate and assist you further.

For any questions or concerns regarding your order, feel free to contact us

JOIN THE THAI WELLNESS CLUB